Relationship Manager

W Conseil

Relationship Manager

Le 16 août 2021

W-Conseil is an independent international group based in Luxembourg which offers high-end company domiciliation and administration services. We can rely every day on a strong team of more than 50 people located in Luxembourg, Dubai and Brussels.

Address 10A, rue Henri M. Schnadt, L-2530 Luxembourg

Phone +352 28 37 22 1



  • (Team and Department Interactions)
    • Report to the Team Manager.
    • Must take into account and understand the requirements of regulations, administrative procedures and operating rules and ensure they are applied consistently.
    • Accomplish production objectives
      • Productivity targets (weekly, monthly, quarterly and annual)
      • Respect team and individual agendas as set up by Team Manager
    • Ensure that monitor Key Performance Indicator targets are met
      • Annual accounts filed
      • Tax returns filed (direct and indirect)
      • Actively ensure debt recovery
    • Accomplish weekly workload as determined by Team Manager.
    • Train more junior staff while occupying a mentoring role
    • Maintain optimal communication with the hierarchy, the clientele as well as all intermediaries and public administrations.
  • Customer relationship.
    • Your rigorous work organisation actively participates in the achieving of client satisfaction in all areas of service:
      • Prepare and present service offers based on a deep understanding of the client’s expectations, their needs and the purpose of their business.
      • Draw up all relevant service agreements between clients and W-Conseil.
      • Ensure seamless onboarding of new clients while respecting procedures.
      • Coordinate company incorporation (draft articles, coordinate administrative formalities…)
      • Manage interactions with third parties such as advisors, banks, notaries, authorities and public administrations.
      • Monitor and update client database.
      • Handle all (para)legal aspects of companies, such as board meetings, ordinary and extraordinary general meetings, including all relevant filings with trade registrar.
      • Conduct client file handover to accounting team and supervise production of annual accounts while ensuring optimum communication with technical expertise teams.
      • Keep on top of client’s tax situation and evaluate as well as coordinate necessary actions with tax consultants. Draft company tax returns.
    • Anticipate, prepare and accomplish the work in such a way as to meet legal, schedule, efficiency and quality requirements.
    • Review, follow up and validate client files in terms of annual accounts, direct and indirect tax returns as well as legal aspects and compliance/KYC.
    • Identify and analyse client needs and difficulties in order to advise solutions.
    • Formulate invoicing proposals with the Team Manager and Directors.


  • Fluency in English and French mandatory, any additional language considered an asset.
  • Sound knowledge of accounting, tax and legal principles applicable in Luxembourg, as well as anti-money laundering and terrorism financing rules.
  • Degree in business administration, management, economics, accounting, corporate/commercial law or similar.
  • Proven experience in financial services, accounting, tax or trust environment, in a similar position, of at least three years.